Usborne Books at Home Canada

Skip to main content


Privacy Policy

The following terms of use apply to the use of this website www.usbornebooksathome.ca (the Website). These terms of use and privacy policy are governed by Canadian law.

1. Copyright notice

This Website and its contents are protected by international laws. All images, text, audio and video and other materials appearing on the Website (the Content), and the arrangement thereof, are the property of Riverwood Publishers and/or Usborne Publishing or its suppliers, and are protected by international copyright and other laws.

None of the Content may be copied, reproduced, transmitted or distributed without the prior permission of Usborne Publishing. To request permission to republish any of the Content of this Website or to use quotations or extracts from any Usborne books please write to the address at the end of this page or email webadmin@usbornebooksathome.ca.

The Usborne name and logos are registered trademarks.

2. Usborne Privacy Policy
In order for you to participate in our competitions or for us to send you free materials such as posters, badges and bookmarks, it is necessary for you to provide us with personal information, such as your name, email address, age and postal address. After sending you materials or notifying you that you have won a competition, your personal information will not be retained on our files, unless you have indicated that you would like to receive the Usborne email newsletter. You can unsubscribe from the newsletter email at any time by following the instructions on the Website, or by writing to the address at the end of this page, and your details will be removed from our files.

Whenever you provide personal information, we will treat that information in accordance both with this policy and with current Canadian legislation. We will ensure that all personal information supplied is held securely, in accordance with Canadian law. For the purpose of these terms Riverwood Publishers is the data controller.

Any information you provide to Riverwood Publishers will only be used within Riverwood Publishers, and will never be supplied to third parties without first obtaining your consent, or as required or permitted by law.

If you are under 18, please make sure that you obtain your parent/guardian's permission before you provide your personal information to the Website.

3. Cookies
Cookies are text files that websites use to store information on your computer. Usborne Websites use "session cookies" and anonymous "analytic" cookies to support the navigation system of this website while you are browsing.

We use standard cookies to save information that may be helpful for your computer to remember, and to ensure that we give you the best experience on our website. For example, on Usborne.com we save your chosen territory so you do not have to reset it every time you visit. We also use standard cookies to "save" the content of your shopping basket for up to 14 days, in case you are interrupted while browsing.

We also use cookies to see which pages you visit on this website to help us understand what visitors are interested in and improve the site accordingly.

No personal details are collected or stored at any time. Apart from the information described in the Privacy Policy above, we do not maintain any personal information obtained from users through this Website in a retrievable form.

You can find out more about cookies on the AboutCookies.org website, including how to decline or remove them.

4. Liability disclaimer
While every precaution has been taken in providing this Website, there is no guarantee that it will be free of infection by viruses or anything else which may be harmful or destructive.

How to contact us

This Website is owned and operated by Usborne Books at Home, the direct-selling division of Riverwood Publishers. If you have any questions about this website or our privacy policy, please contact us by writing to:

Usborne Books at Home
471 Eagle Street
Newmarket, ON L3Y 1K7
Canada

service@riverwoodpub.com (email)
1-800-561-2674 (phone)
1-800-461-6858 (fax)

Usborne Publishing Ltd is registered in England and Wales. Registered No. 1124359. VAT No. 240 8215 89.
Registered offices: Usborne House, 83-85 Saffron Hill, London EC1N 8RT, England.